Alpha Campervans New Zealand - rental conditions

• Free transfers on vehicle pick up from the airport or city location to our conveniently located depots
• Unlimited kilometres
• Goods & Services Tax (GST)
• Standard Alpha Vehicle Insurance with a NZ$5,000 Bond/Excess
• Diesel Tax/Road User Charge
• Vehicle living equipment
• Snow chains where required
• One way fees
• Extra driver fees
• Cleaning fees and pre-departure vehicle preparation
• Supermarket Discount Card available at almost 100 supermarkets throughout New Zealand
• Complimentary Alpha New Zealand Road Atlas
• Camping Park directories and other tourist information
• Complimentary 735 page New Zealand Travel Guide, incorporating a Alpha Campervans Vehicle Instructions Manual
• LCD TV/DVD player in all 6, 4 and 2+1 Berth vehicles
• A freephone 0800 helpline providing 24 hour roadside assistance throughout New Zealand

All Inclusive Rates include:

- all Standard Rates inclusions plus the following extras:

• Comprehensive Alpha Campervans Vehicle Insurance Cover with NO Bond/Excess
• Picnic Table & Chairs (one chair for each person travelling)
• Baby Seat and/or Child Booster Seat
• Multiple Windscreen replacement
• Free Kiwi Camps V.I.P. Membership Card providing 10% discount at any Kiwi Camping Park in New Zealand

Calculating the rates :
Rates are calculated on a daily basis. The day of pick up is counted as Day 1 and the day of drop off is the last day regardless of the time of pick up and drop off.

e.g. Pick up at 1400 on 01 May and drop off at 1000 on 08 May is calculated as an 8 day hire

• For all rentals there is a minimum hire period of seven (7) days, except for all vehicle pick ups between 20 December and 02 January when the minimum hire period will be fourteen (14) days.
• For one way hires between Christchurch and Auckland or vice versa the minimum hire period is fourteen (14) days.

multiple rentals
Multiple rentals can be combined to qualify for the Long Term Hire Discounts indicated in the rates.

cancellations
Cancellation fees as a percentage of Net Hire Rates will apply as follows:

Up to 25 days prior to commencement of hire - No cancellation fee
7 to 24 days - 25%
1 to 6 days - 50%
Day of vehicle pick up or No-show - 100%

• The purchase of Travel Insurance, including suf? cient cancellation insurance to cover the above charges, is strongly recommended and should be encouraged by the booking agent.
• The early return of a vehicle does not entitle the hirer to a refund.
• A change of the drop off location once travel has commenced is always subject to con? rmation by Alpha Campervans and may incur the full cost of repositioning the vehicle to the original drop off location reserved.

road user charge / diesel tax
Alpha does NOT charge your clients extra for the New Zealand Road User Charge / Diesel Tax.

on road assistance
It is a client obligation to contact Alpha Vehicle Rentals Ltd should any problems be experienced with the vehicle.

one way hires
One way hires are possible between Auckland and Christchurch and vice versa providing the rental period is a minimum of 14 days. On some occasions, special circumstances may apply and for purposes of repositioning vehicles this time limit may be reduced, subject to permission from Alpha Vehicle Rentals Ltd. Agents should apply direct to Alpha Reservations in Auckland.

driver requirements
All drivers must be 21 years of age or older and hold a current valid driver’s licence to be produced at the start of the hire. A country of origin licence is acceptable, however non English licence holders must either carry an accurate English translation of their foreign driver’s licence or an International Driving Permit while driving. A normal car licence is all that is required to drive any Alpha vehicle.

No heavy vehicle, or other special category licence, is required. No maximum age applies providing an appropriate valid licence is held by the hirer.

• The New Zealand Translation Service
• A diplomatic representative at a High Commission, Embassy or Consulate
• The authority that issued the overseas driver’s licence

traffic infringements
All traffic infringements are the responsibility of the hirer. Alpha reserves the right to pass on details of the hirer’s home contact to the New Zealand Traffic authorities.

animals
We regret that animals are not permitted to travel in any of Alpha’s vehicles.

road restrictions
Clients are permitted to drive their vehicle on any road in New Zealand except the following which are prohibited in all circumstances:

North Island:
Ninety Mile Beach - Northland
North of Colville Township - Coromandel Peninsula

South Island:
Skippers Canyon Road - Queenstown
Ball Hutt Road - Mt Cook

vehicle substitution and design
We shall make every effort to provide the vehicle requested, but where a vehicle is unavailable for any reason we reserve the right to provide a comparably high standard vehicle at no extra cost to your client. While including the same facilities, vehicle layouts may vary slightly to those shown due to manufacturer’s design changes.

insurance - standard rates
All Alpha Vehicle Rentals Ltd Standard Rates include Standard Alpha Vehicle Insurance. This provides cover for:

- Damage to the Alpha Vehicle Rentals Ltd vehicle or third party property.
- Public Liability up to NZ$5,000,000.

• A Bond/Excess of NZ$5,000 must be paid on collection of the campervan or motorhome. The hirer will be responsible for the first NZ$5,000 of any costs incurred due to damage to the hired vehicle or third party property.
• The hirer will be fully liable for the repair or replacement of damaged windscreens and tyres.
• This Bond/Excess may be paid by cash, travellers cheques or credit card. Alpha Vehicle Rentals Ltd accepts Visa and Mastercard. If a credit card is used as the method of payment then NZ$5,000 will immediately be debited from the credit card account. Alpha Vehicle Rentals Ltd will not be responsible for losses resulting from bank charges, lost interest or currency fluctuations.
• Payment of the NZ$5000 Bond is per incident and should damage be incurred to the hired vehicle or third party property a further Bond payment will be required.
• The Bond is fully refundable on return of the vehicle to the agreed drop off depot, on the due drop off date, in a clean undamaged condition, with no damage incurred to third party property, and with a full tank of fuel and empty toilet cassette.
• • Any refund of the Bond by credit card may take up to three working days to process by the bank or credit card company.

Alpha Vehicle Rentals Ltd offers two options to either reduce or waive this standard Bond/Excess of NZ$5,000:

CDW OPTION 1 - Payment of NZ$20 per day (maximum NZ$1,200 for any one hire) at the commencement of the hire will reduce the Bond/ Excess to NZ$1,200 (NZ$2,400 for hirers under the age of 25 years).

• The hirer will be responsible for the first NZ$1,200 (NZ$2,400 for hirers under the age of 25 years) of any costs incurred due to damage to the hired vehicle or third party property.
• The hirer will be fully liable for the repair or replacement of damaged windscreens and tyres.
• If a credit card is used as the method of payment then details will be taken by Alpha Vehicle Rentals Ltd and held on file. No amount will be debited against the credit card on pick up. However, in the event of an accident, the full bond of NZ$1,200 (NZ$2,400 for hirers under the age of 25 years) will be uplifted immediately and any balance refunded only after full and final costs have been established and deducted. As the Bond is applicable per incident further credit card details will be taken for a new NZ$1200 Bond.
• The credit card details held by Alpha Vehicle Rentals Ltd will be deleted, and no deductions made, provided the vehicle is returned to the agreed drop off depot, on the due drop off date, in a clean undamaged condition, with no damage incurred to the hired vehicle or third party property, and with a full tank of fuel and empty toilet cassette.

CDW OPTION 2 - Payment of NZ$32 per day (maximum NZ$1920 for any one hire) or NZ$44 per day for hirers under the age of 25 years (maximum NZ$2640 for any one hire) will completely waive the Excess.

• The hirer will not be responsible for any costs incurred due to damage to the hired vehicle or third party property, or for the repair or replacement of damaged windscreens.
• Please note: details of a credit card will still be taken for a fuel and cleaning deposit to a maximum of NZ$150. This deposit is fully refundable on return of the vehicle to the agreed drop off depot, on the due drop off date, in a clean condition, and with a full tank of fuel and empty toilet cassette.

insurance - all inclusive rates
Comprehensive insurance as detailed in OPTION 2 is included in the All Inclusive Rates, and NO excess applies.

This applies to all eligible hirers over 21 years with hires of 7 days or over.

Please note: details of a credit card will still be taken for a fuel and cleaning deposit to a maximum of NZ$150. This deposit is fully refundable on return of the vehicle to the agreed drop off depot, on the due drop off date, in a clean condition, and with a full tank of fuel and empty toilet cassette.

• Tyres and punctures are not covered by Insurance and are to be repaired/replaced at the hirer's cost.
• The hirer will be fully liable for any damage to the Alpha vehicle or Third Party property if:
  - the terms of the Rental Agreement entered into with Alpha Vehicle Rentals Ltd are breached;
  - damage is caused while driving under the influence of alcohol or drugs;
  - the vehicle is driven on restricted roads;
  - damage is due to careless, wilful or reckless driving;
  - negligence, or other act of the hirer results in water submersion or salt water damage.