Kiwi Campers New Zealand


Kiwi Camper - 6 Berth Deluxe S/T
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Kiwi CAMPERS (NEW ZEALAND) LTD
TERMS AND CONDITIONS 2016-2017 

 

All Kiwi Campers Rates are:
Gross in New Zealand Dollars (NZ$)
Subject to Terms and Conditions outlined below

Standard Rates include:
Unlimited kilometres
Standard Kiwi Campers vehicle insurance (see below)
AA 24-hour roadside assistance throughout NZ
Vehicle living equipment
Complimentary transfers (see below)
Goods & Services Tax (GST) of 15.0%
Basic cooking and living equipment supplied
Route Planners, Camping Park Directories and other tourist information available at depots

 

1. Daily Hire Charges

The daily hire charges are calculated on a per calendar day basis, not a twenty- four hour day.

 

2. Hours of Operation

 

High Season: (01 Sept to 30 April)

Monday to Sunday 8:30am - 5:00pm

Public Holidays 10:00am to 3:00pm

 

Low Season: (01 May to 31 Aug)

Monday to Friday 8:30am - 5:00pm

Weekends & Public Holidays 10:00am – 3:00pm

The latest collection time from the depot is 4.30pm so please consider your hire start date with this in mind if your flight arrival time will not allow sufficient time to arrive at the depot

Kiwi Campers' Auckland and Christchurch Depots are closed on the following days:

25th of December (Christmas Day) the 1st of January (New Year’s Day) and Easter Friday.

 

3. Drivers Requirements and Licence

All drivers must be 18 years of age or older and hold a current valid driver's licence at the commencement of the hire. An international licence is acceptable. If your overseas driver licence isn’t I English you must provide an accurate English translation or an International Licence

No special licence is required to drive any Kiwi camper van or motor home in New Zealand. No maximum age limit applies. A full driver's licence, held for at least one year, shall be provided at the time of hire. If the licence is not in English format then an international driver's licence is also required.

 

To hire a 4 and 6 or 7 berth the driver must be 21 years or older.

Be aware of, and comply with, all New Zealand legislations including, but not limited to New Zealand Transport Agency rules and regulations.

 

4. Minimum Hire Periods
For all rental vehicles there is a minimum period of five (5) days. However, please note that this minimum hire period increases to ten (10) days between 1 May and 30 September, and increases to fourteen (14) days for all bookings between 15 December and 15 January. Minimum rental periods are subject to further change during peak seasons. It is possible to commence your hire in Christchurch and finish it in Auckland (or vice versa).

5. One Way Hires
Where pick-ups originate from Auckland and return in Christchurch and the pick-up is between:
1 April 2016 and 30 September 2016 - a one way fee of NZ $100.00 applies.
1 October 2016 and 31 March 2017 - a one way fee of NZ $250.00 applies.

Where pick-ups originate from Christchurch and return to Auckland and the pick-up is between:|
1 April 2016 and 30 September 2016 – no one way fee applies.
1 October 2016 and 31 March 2017 - a one way fee of NZ $150.00 applies

 

6. Transfers
A complimentary transfer is available from the Airport or accommodations surrounding the Airport on the day of pick up and drop off of the vehicle in Auckland and Christchurch. The hirer must advise Kiwi Campers of pick up and drop off times one week prior to them occurring to be guaranteed the transfer at a certain time. Please note that complimentary transfers are only available between the hours of 10:00am and 3:00pm.


7. Deposit and payments
We accept Visa, MasterCard only. Surcharges may apply

8. Cancellations (Kiwi Campers policy)
Please note that your deposit is non-refundable. Cancellation fees are as follows:|
20 - 28 days = 20% of rental is retained by Kiwi Campers
10 - 19 days = 40% of rental is retained by
1 - 9 days = 75% of rental is retained by
Cancelled on the day or No Show = 100% of rental is retained by
If a vehicle is returned early for any reason there is no refund available. If an amendment is made to the rental dates within 28 days of collection, no refund will be made if the length of hire is decreased (that is, the rental will be charged at the number of days originally booked). A relocation fee may apply if the collection or return location is amended within 28 days of vehicle pickup or if notification occurs during the hire. Any amendment made to decrease the length of the hire more than 28 days prior to the rental period will incur a NZ$50 administration fee. It is important to note that Kiwi Campers may at its discretion treat any amendment to decrease the booking as a cancellation.

 

9. Road Restrictions
Hirers are permitted to drive their vehicle on any road in New Zealand except the following which are prohibited in all circumstances:
Ninety Mile Beach - Northland
North of Colville Township - Coromandel Peninsula = Tapu-Coroglen Road - Coromandel Peninsula
Skippers Canyon Road - Queenstown
Ball Hutt Road - Mt. Cook
Any beach or unformed/ gravel road in New Zealand. The only exceptions to this are any recognised campground access roads or road works.
Continuous driving on gravel or unsealed roads , there are no restrictions on which roads the vehicle can be driven on, however continuous travel on gravel or unsealed roads voids all insurance
Kiwi Campers reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions.
Please note that if these road restrictions are breached, all insurances will become null and void and the hirer will be liable for the full cost of any and all damages incurred

 

10. Vehicle Substitution and Design
Should the vehicle booked be unavailable through unforeseen circumstances, Kiwi Campers reserves the right to substitute an
alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the hirer to a refund.

 

11. Smoking
All Kiwi Campers vehicles are designated Smoke Free, absolutely no smoking is allowed inside the vehicle. If a vehicle is returned with the smell of smoke inside the vehicle a $200.00 cleaning fee will apply.

 

12. Insurance - Standard Rates
All Kiwi Campers standard rates include standard Kiwi Campers vehicle insurance (Bronze insurance cover). When you collect your vehicle we take an impression of your credit card for the bond. We do not deduct the bond from the credit card at the start of your hire, but merely hold the authority to deduct it in the unfortunate event of an accident. The impression of your credit card covers your accident/ damage bond liability plus any extra costs such as refilling fuel, cleaning, emptying of the toilet at the end of hire or any traffic infringements, losses or breakages and any related surcharges.
Each separate accident will incur an excess charge. A credit card imprint must be on all rental agreements and must be the credit card of the main hirer unless prior arrangements have
been made. Kiwi Campers does not accept Debit Cards for the bond imprint.
Where a credit card is not available, a cash bond will be held by Kiwi Campers for 21 days following the termination of the hire.

 

13. Excess Reduction Options
There are four levels of excess / bond reduction available to the hirer.

Bronze Insurance Level
The standard insurance included in our rates is called the Bronze insurance cover. You are fully insured in case of accident damage. The Liability is applicable regardless of who is at fault and
must be paid upon the completion of the rental period. If the hireris not at fault and the third party admits liability, then Kiwi Campers will refund the amount charged to the hirer upon receipt of
payment from the third party. Please note the hirer is fully liable for all towing/retrieval costs of the damaged vehicle regardless of the Excess Reduction Option the hirer has selected.
Please be aware that once an Excess Reduction Option is selected andconfirmed with Kiwi Campers, the cost of the Excess
Reduction Option is non- refundable.

Please Note: for customers who are using debit cards for their security deposit, due to the limitation with Terms of Use for Debit cards which are treated as cash and full excess will be debited unless the Platinum Insurance cover is purchased and then a imprint will be taken.

 

Bronze Insurance Cover
(Kiwi 4 and 6/7 Berths) - There is an excess of NZ$4,000 included within our standard rates.
Kiwi 2 Berth - There is an excess of NZ$2,000 included within our standard rates.


Silver Insurance Cover
Kiwi 4 and 6/7 Berths - Our Silver insurance cover is an extra NZ$25 per day (to a maximum of fifty (50) days) and this reduces your excess to NZ$1,500.
Kiwi 2 Berth - Our Silver insurance cover is an extra NZ$12.50 per day (to amaximum of fifty (50) days) and this reduces your excess to NZ$750.


Gold Insurance Cover
Kiwi 4 and 6/7 Berths - Our Gold insurance cover is an extra NZ$ 40 per day (to a maximum of fifty (50) days) and this reduces your excess to NZ$250.
Kiwi 2 Berth - Our Gold insurance cover is an extra NZ$ 20 per day (to a maximum of fifty (50) days) and this reduces your excess to NZ$125.

Gold insurance cover includes the following extras:
Picnic table & chairs (one chair for each person travelling)
Baby seat and/or child booster seat
One windscreen and multiple windscreen chips will be covered for accidental damage 


Platinum Insurance Cover
Kiwi 4 and 6/7 Berths - Our Platinum insurance cover is an extra NZ$65 per day (to a maximum of fifty (50) days) and this reduces your excess to NZ$0.00
Kiwi 2 Berth - Our Platinum insurance cover is an extra NZ$32.50 per day (to a maximum of fifty (50) days) and this reduces your excess to NZ$0.00

Platinum insurance cover includes the following extras
Please advise us which free accessories you require prior to pick up.
These are GPS, Baby Seat, Outside BBQ, Picnic Table and Chairs,
Solar Shower and Porta Potti. Zero excess
Carbon emissions offsetting for all kilometres travelled
One windscreen, multiple windscreen chips and two tyres will be covered for accidental damage.


Protection Plus Insurance Cover

Kiwi 4 and 6/7 Berth - Our Protection Plus insurance cover is an extra NZ$55.00 per day (to a maximum of fifty (50) days) and this reduces your excess to NZ$0.00
Kiwi 2 Berth- Our Platinum insurance cover is an extra NZ$27.50 per day (to amaximum of fifty (50) days) and this reduces your excess to NZ$0.00

Number of claims
Each insurance policy can only have one individual claimmade by the hirer. The policy is cancelled after each accident and all payments are forfeited. Kiwi Campers reserves the right to agree to a renewal of any insurance policy or to cancel the hire at the hirers cost.

 

15. Liabilities
The hirer is completely liable for all damage to a Kiwi Campers vehicle or third party property if:

 

1. Damage is caused where the terms of the Rental Contract have been breached

2. Damage is caused by negligence

3. Damage is caused to the vehicle in any way by part or total water submersion or salt water

4. Damage is caused to the vehicle by the renter's wilful conduct

5. Damage is caused to the vehicle by the use of snow chains

6. Damage is caused due to a single vehicle roll over

7. Damage or loss is caused to any personal belongings

8. Damage is caused due to use of incorrect or contaminated fuel

9. Damage is caused due to fuel being placed in the water tank

10. Damage is caused to the vehicle when using the vehicle in contravention of any legislation or regulation controlling vehicular traffic


Kiwi Campers – Terms and Conditions 2016 to 2017 (valid until 31 March 2017)|
Rates, terms & conditions are subject to change without notice. Whilst including the same facilities, some campervans may have different layouts to those shown. All measurements and volumes shown are approximate. The information provided on the website is subject to change without notice

General
Any claims or legal action in connection with the provision of our services to the client will be governed by the laws of New Zealand. Any claim or legal action against the suppliers is likely to be subject to the terms and conditions of our contract with them.